Screen & Battery Quality Grades Explained
Every screen and battery we sell carries one clear grade, so you know what you're buying, which warranty applies and how to explain the choice to your customer.
Screen grades compared
| Grade | What it is | Best for | Warranty |
|---|---|---|---|
| Original New | Genuine manufacturer part, new, including official service packs. | Premium repairs and customers who want factory quality. | 12 months |
| Original Refurb | Genuine display panel with new glass, frame or polarizer fitted in our refurbishing line. | Original picture quality at a lower price than new. | 12 months |
| Original Pull | Genuine part removed from a device, tested and graded A (like new) or B (light marks). | Budget-friendly genuine parts. | 6 months |
| Premium Soft OLED | Aftermarket flexible OLED. Thin, true blacks, full refresh rate (120 Hz where the phone supports it). | Close to original look at an aftermarket price. | 12 months |
| Hard OLED | Aftermarket rigid OLED. OLED colours, slightly thicker, a little less bright than soft OLED. | Mid-range repairs. | 6 months |
| Incell | LCD panel with built-in touch. Lowest price; thicker, lower contrast and more battery use than OLED. | Price-sensitive repairs and older phones. | 3 months |
Product titles also show the display technology and refresh rate where it matters, for example “Soft OLED, 120 Hz”.
How to choose
- Customer wants it exactly like new: Original New or Original Refurb.
- Best value close to original: Premium Soft OLED keeps the thin feel, deep blacks and full refresh rate.
- Budget repair on an OLED iPhone or Samsung: Hard OLED.
- Lowest price or an older phone: Incell.
Battery grades
- Standard capacity: same capacity as the original battery.
- High capacity: more mAh than the original for longer use per charge.
- Battery cells (no BMS): cell only, for technicians who move the original battery management board across, which can keep battery health readings on iPhone.
Batteries carry a 6-month warranty.
Questions
What is the difference between Soft OLED and Hard OLED?
Both are aftermarket OLED screens. Soft OLED uses a flexible panel like the original, so it is thinner, brighter and closer to original quality. Hard OLED uses a rigid panel: OLED colours and blacks at a lower price, slightly thicker and less bright.
Is Incell worse than OLED?
Incell is an LCD with the touch layer built in. It costs least, but it is thicker, has lower contrast (no true black) and uses more battery than OLED. It is a good choice for budget repairs and older phones.
What does Original Pull mean?
A genuine screen taken from another device, then tested and graded. Grade A looks like new; grade B may have light marks on the frame or glass that don't affect the display.
Will an aftermarket iPhone screen show a message?
Recent iPhones show an 'Unknown part' notice in Settings after any screen replacement, including some genuine screens. The phone keeps working normally; True Tone can be restored with a screen programmer on supported models.
Read our warranty & returns policy, or browse iPhone screens by grade.